Explanation Of Responsibility And Limitation Of Liability

Palace Travel acts as a booking agent for disclosed principal hotel/lodge/camp accommodations, airlines, air charters, bus companies ground transportation, board purveyors or owners, and other independent contractors providing transport and conveyance, on the express condition that they shall not be liable for any injury, damage, loss, accident, delay or irregularity which may be occasioned by reason of any defect in any vehicle, or through the acts of defaults of any vehicle, or through the acts of defaults of any Company or person engaged in conveying the traveler or in carrying out the arrangements of the tours, or otherwise in connection therewith, or any hotel/lodge proprietor, employee, agent, servant or contractor. Palace Travel and associated companies reserve the right to employ sub-contractors to carry out all, or part of the services provided and in the event of such right, the terms and clauses above relating to the Company’s liability shall apply.

Palace Travel and associated companies accept no responsibilities for losses or additional expenses due to delays or changes in train, steamer, motor, air or other services, sickness, weather, strikes, civil disturbances, war, quarantine, force majeur, or other causes. All such losses or expenses shall be borne by passenger. All bookings are accepted by Palace Travel, as agent for independent overseas ground and air operators. The transportation, accommodations and other services provided by the ground and air operators offered are subject to the terms and conditions contained in the tickets, exchange orders or vouchers issued by them and/or their suppliers. Because Palace Travel does not have the right to control the operations of the independent operators and their suppliers, IT CANNOT BE LIABLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE which may arise out of these services.

Palace Travel reserves the right to cancel any itinerary or any part of it, to make such alterations in the itinerary as it deems necessary or desirable, to refuse to accept or to retain as a member of any program any person at any time, and to pass on to program members any expenditure occasioned by delays or events beyond its control.

In case of any appreciable variation in its cost, Palace Travel reserves the right to adjust its rates.

Force Majeure

"Force Majeure" means, in relation to Palace Travel, any circumstances beyond the reasonable control of Palace Travel (including, but without limitation, acts of God, explosion, flood, tempest, fire or accident, war or threat of war declared or undeclared, sabotage, insurrection, civil disturbance, requisition, sickness, quarantine, government intervention, weather conditions or other untoward occurrences).

If Palace Travel is affected by Force Majeure it shall immediately notify travelers of the nature and extent thereof. Palace Travel shall not be deemed to be in breach of these terms and conditions or otherwise be liable to the traveler, by reason of delay in performance, or by non performance, of any of its obligations hereunder to the extent that any such delay or non performance is due to any Force Majeure.

If Palace Travel, and/or any of its’ travel suppliers, are affected by Force Majeure, they shall be entitled to, and may in their sole and absolute discretion, vary or cancel any itinerary or arrangement in relation to the trip. Payment of any refund by Palace Travel to the traveler as a result of the non performance of any of Palace Travel’s obligations hereunder shall remain in its sole and absolute discretion although Palace Travel shall use its reasonable endeavors to reimburse the traveler where possible. However, Palace Travel shall be entitled to deduct from any refund recoverable the reasonable actual and potential costs to Palace Travel of the Force Majeure.

Regarding civil unrest, once Palace Travel has investigated the prevailing situation, as it deems fit, it shall remain in Palace Travel’s sole and absolute discretion whether to proceed with the trip. You may in such circumstances cancel the trip. However, if, after having made all reasonable and proper inquiries, Palace Travel is of the opinion that the trip may proceed, no refund will be payable to the traveler and the provisions stated under Cancellations shall apply. Single Room Policy and Shared Rooms for Single Participants

Due to intermittent shortages of accommodations on safari, a single room cannot always by guaranteed, even if paid for in advance. If single accommodations are not provided, an appropriate refund will be made upon your return. If you are traveling alone and wish to share accommodations, Palace Travel does not locate roommates on your behalf.